Sales Account Manager

We are looking for an enthusiastic Sales Account Manager to join our team at Signs Express (Exeter) (recently rebranded from KBS Signs) as we enter our next phase of business growth.

This role is ideal for a results-driven professional who thrives in a fast-paced environment and enjoys working closely with clients to deliver outstanding signage solutions. You will be responsible for managing and developing key client accounts, producing quotes and ensuring client needs are met while driving business growth.

• Location: Signs Express (Exeter), 11 Newcourt Barton Farm, Clyst Rd, Topsham, Exeter EX3 0DB
• Salary: Negotiable depending on experience
• Working Hours: Full-time position, Monday-Friday, 8:00am-4:30pm
• Travel: A full, clean driving licence

About Us:

Signs Express (Exeter), (recently rebranded from KBS Signs), are both trusted names in the signage industry with a strong legacy of delivering quality signage solutions across the Southwest. We specialise in a wide range of bespoke signage and graphics for commercial, industrial and public sector clients. From vehicle graphics and interior displays to external signage and large-scale installations, we pride ourselves on high-quality output and customer service excellence.

Duties Include:

• Client Management: Build and maintain strong relationships with existing and new clients, acting as their primary point of contact.
• Sales & Business Development: Identify new business opportunities and upsell our services to existing clients.
• Project Coordination: Work closely with the design, production and installation teams to ensure projects are completed on time and within budget.
• Quoting & Proposals: Prepare and present accurate quotations and proposals based on client requirements.
• Customer Service: Provide excellent after-sales support and resolve any customer issues in a timely manner.
• Market Awareness: Stay up to date with industry trends, competitors, and emerging signage technologies.

What we would like from you:

• Proven experience in account management, sales, or a customer-facing role (ideally within the signage, print, or graphics industry).
• Strong communication skills with the ability to engage with clients and internal teams effectively.
• Sales-driven mindset with a passion for achieving and exceeding targets.
• Excellent organisational skills and attention to detail to manage multiple projects simultaneously.
• Proficiency in CRM systems and Microsoft Office (Word, Excel, Outlook).
• Ability to work independently while being a strong team player.
• Awareness and understanding of Health & Safety protocols at all times.

Benefits:

• A supportive, friendly working environment.
• Opportunity to work on varied and challenging signage projects.
• Training and professional development.
• Competitive salary based on experience.
• Pension scheme and holiday entitlement.
• Christmas and New Year closure to allow time with friends and family (included in holiday allowance).

Application Process:

• To apply, please send your CV and covering letter to: diane.moore@signs-express.co.uk
• Closing date for applications: 30 May 2025.
• Whilst we aim to get back to all applicants, if you do not hear from us within two weeks of the closing date, unfortunately you will have been unsuccessful.