What are the different types of signage in healthcare wayfinding

If you’ve ever found yourself lost in a hospital corridor - you’re not alone. According to NHS research: "30% of first-time and 16% of returning visitors asked for directions, and over a third found those directions unclear.", exposing that wayfinding is a major challenge in healthcare facilities.

Whether you’re a private practice or an NHS hospital, wayfinding is crucial to ensure your patients have a calm and straightforward experience with you. As signs and graphics experts, we’ll demystify the various types of signage used and how they enhance patient experience.

1️⃣ Directional Signage

When we think of wayfinding, directional signage is often the first thing to come to mind. Arrows and location names are vital for any healthcare practice - ensuring patients are moving through your space in a safe and accessible manner. If you’ve ever wondered “Am I in the right place?” - these are the signs that will help to alleviate that anxiety.

Within your building, Internal wall or ceiling-mounted signs can help to guide any visitors from the moment they step through the door until the minute they leave. One key feature to bear in mind is that modular signage is often best for directional signs - if you can swap out elements for easy updates, it can be more cost effective in the long run and prevent you having to purchase an entirely new system each time.

2️⃣ Identification Signage

Guiding people through your space is the first step, they then need to know when they’ve arrived at their destination. Departmental plaques, room numbers, and ward identifiers are key to help patients find their own way in your facility - hopefully saving unnecessary staff time giving directions. These types of signs are typically used on doors and entrances, and are essential for quick recognition.

3️⃣ Information Signage

Our health and wellbeing are complex topics and there is plenty of information to be shared. The addition of notices, maps and directories in your space can help to share important bulletins and updates without the need for further staffing or communications. Displaying key information in lobbies, for example, on digital, freestanding or wall-mounted signage can help to welcome patients into your space and provide them with all of the necessary details.

Let’s talk about how we can support your healthcare setting with signage that guides, informs and keeps your patients safe.