Tactile signage for RNIB by Signs Express (Peterborough)

OUR WORK

RNIB

In 2012, the Royal National Institute of Blind People (RNIB) started looking for a new company to manufacture their unique product, the ‘RNIB Map for All’. These tactile maps had been in development for years and needed a supplier who could meet high standards for accuracy, durability, and accessibility.

After meeting with several signage companies, Sue King, RNIB’s Tactile Maps and Images Consultant, chose Anne Hitch and her team at Signs Express (Peterborough & King’s Lynn) to take on the job.

📞 01733 790122

✉️ michael.peterborough@signs-express.co.uk

Project overview

The Map for All is designed to be read through both sight and touch. Each map combines raised tactile detail with clear visual print, giving blind, partially sighted, and sighted visitors the same access to key information.

They’re used in public spaces such as museums, gardens, art galleries, and railway stations. One of the latest projects was for Birmingham New Street Station, a large and complex location where accessible information is essential.

A collaborative approach

From the start, Anne worked closely with Sue to refine the way the maps were produced. RNIB had struggled in the past to find a signage company willing to adjust their manufacturing process to suit the product’s needs.

After working with Anne for several months, I found Anne very willing and able to adapt her production methods to suit the manufacturing needs of the maps. This was something that I had found difficult with other sign companies that I had previously used because they were often reluctant to actually listen to what was being requested and then translate the information into a revised manufacturing process. However, this was not the case with Anne as she was able to understand what was required and come up with a manufacturing process that has enabled RNIB to have a far superior 'Map for All' that is fit for purpose and RNIB's clients are very pleased with. RNIB could not have done this without Anne and her team's help and guidance."

Sue King, RNIB

The outcome

Since then, the relationship between RNIB and Signs Express has continued to grow. Our team now produces accurate braille and tactile signage that meets RNIB’s strict standards and helps people navigate public spaces safely and confidently. RNIB has also commissioned Anne to carry out signage audits on their behalf — a real sign of trust and confidence in her expertise in braille and tactile design.