OfficeCentre Manager vacancy in Basildon
Basildon
Signs Express Basildon, part of the UK's largest Sign Making Group are seeking to appoint a Centre Manager to lead their highly successful centre in Basildon, Essex.
Reporting to the Director, the successful candidate will have full responsibility for the day to day running of the centre. A commercially astute person with a focus upon delivering customer excellence that leads to profitable growth is sought to implement an aggressive growth strategy.
Management/Administrative roles within the business.
Within the overall job, the responsibilities of the job are split down under the following headings:
Implementing sales & marketing strategies
Building customer relationships
Input into investment strategies
Management of a small team of production, design, accounts staff.
General Administration Duties
Overseeing Good Accounting Practices
The work environment can be exceptionally busy at times, with constant and frequent interactions with customer, directors, suppliers & the sign production staff.
The role would tend to suit individuals who are outgoing, confident, lively and who enjoy plenty of interaction with those around whilst being able to manage their own workload and focus on completing their required tasks each day.
What you will do
Working closely with the Managing Director, responsibilities include:
Dealing with, and directing appropriately, initial customer enquiries (received by phone, email, walk -in and on occasion Twitter & Facebook etc)
Processing & sending out quotes/tender packs through computerised quotation system for routine enquiries/repeat orders
Ensuring the business maintains full compliance with HSE & legislative requirements.
Oversee marketing initiatives including mailshots & ad-hoc campaigns;
Supporting the sales process including quote follow -ups and routine customer contacts with key clients including regular customer satisfaction surveys
What we are looking for
The role is permanent and suitable for individuals who are looking for a long -term, challenging and enjoyable position.
Technical skills - competent in:
Microsoft Excel
Microsoft Word (including mail merges)
Microsoft Outlook
Adobe illustrator/Photoshop
Full, clean driving licence
Experience using Clarity quotation software would be preferable.
Applicant requirements:
A minimum of 3 years’ experience in a senior commercial role
Commercial management: 3 years
Driving License
Your working hours
Full time: Monday - Friday 8.30 - 5.30pm
Apply