Signage for Worcestershire Royal’s brand-new A&E unit

We provided over 300 wayfinding signs for the expanded A&E, including numbered window graphics, projecting signs and a large reception sign to help staff and patients navigate the new and improved facility.

Originally opened in 2002 when it was expected to receive 45,000 admissions per year, the department has undergone an expansion costing £17.9m to help it cope with the increase in admissions to 75,000 by 2019/2020, which continued to climb during the Covid-19 pandemic.

The brand-new purpose-built unit will expand the capabilities and size of the existing A&E to provide a better environment and more privacy for patients by reducing waiting times and preventing treatment in corridors.

With a new layout and expanded size, working to the deadline the wayfinding signage we provided will played an integral role in the successful completion and opening of the department.

Particularly as a busy public healthcare facility, effective wayfinding is a necessity to ensure safe and efficient flow of staff and timely treatment of patients.

To complete our involvement with the new department, we were delighted to provide external signage for the ambulance bay and diversion signage to make sure patients found the new unit.

Finally, for the inside, as part of a wider push to upgrade the Worcestershire Royal Hospital’s interior signage, we also improved the slatz signage in the main reception area.